COVID-19 Important Information

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United Fasteners Mackay Gladstone Brisbane Melbourne Sydney Adelaide Perth Wagga Wagga

COVID-19 Important Information

During these challenging and unprecedented times, it is our priority to protect the safety and welfare of our people, customers & suppliers, whilst ensuring the continuity of critical operations across Australia and abroad.

In doing so, we have implemented several ‘risk reduction’ measures and importantly, developed contingency plans to ensure continuity of operations.

The breadth & depth of fasteners and associated products supplied by United Fasteners are critical components used in the manufacture and maintenance of goods into essential services. These services are across critical industries such as agriculture, construction & building, food & bever­age, electricity, gas, & water supply, defence & other government services, engineering, mining, oil & gas, plumbing, air conditioning, fire, transport and importantly medical care equipment.

A true stockist

United Fasteners is a true stockist, with significant stockholdings providing a comprehensive platform, to limit any supply interruptions/stock-outs.

To-date, we have experienced limited delays from our supply chain. We are maintaining a constant dialogue with our supply partners, ensuring that we become immediately aware of any potential changes to our ability to supply our products with the efficiency and reliability you can trust.

Minimising the threat

We are taking all necessary steps to comply with Government regulations and have developed strong action plans for each of our 11 branches within our national footprint. These include:

  • Strict cleaning and hygiene protocols
  • Maintaining our stock holdings on key lines to ensure we can continue to fulfill orders throughout this period of uncertainty
  • Facilitating a work from home pathway where possible, in our teams, to provide a seamless service delivery of customer requirements
  • For those staff that remain in branches, we have segregated different departments and isolated work areas to minimise potential transmission
  • Implemented split/staggered shifts for warehouse employees to ensure timely fulfilment of orders and further enhancing of social distancing
  • Casual workers on standby, to cover any employee absence due to illness or isolation
  • Diverting phones and/or emails to other operating locations around the country for overflows or when necessary
Business as usual

At this stage, the Australian Government, as well as Australian State based Governments have not placed any restrictions on freight & logistics, allowing United Fasteners through our logistic partners the ability to operate and support our customers as an ‘essential service’ during this time.

In response to COVID-19 and in accordance with Government recommendations for social distancing, United Fasteners have implemented additional safeguards for health and safety reasons when collecting & delivering consignments, throughout our network.

The actions we have in place are aimed at protecting the safety of our employees, customers and local communities. We hope these measures minimise disruption and stabilise operations. United Fasteners commitment to client service is paramount and will remain unchanged. We remain
accessible and ready to service your requirements.

We are continuing to monitor federal and state health authority guidance and will communicate any further developments.

Thank you for your continued support. We wish good health to you, your family and those around you.

If you have any further questions, please contact your sales representative or branch.

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