Top 10 reasons to choose us
We’re a one-stop shop for our customers. Our offering helps ensure customers projects run on time and efficiently. When it comes to sourcing fasteners, customers choose United Fasteners for a multitude of reasons. Here's 10 reasons why:
1. Knowledge & technical expertise
We pride ourselves on our in-depth knowledge and technical expertise in the fastener industry. Our team of experts provide valuable insights and recommendations to help customers find the right solution for their specific needs.
2. Industry experience
With years of experience in the fastener industry, we have gained invaluable insights and expertise. Our deep understanding of market trends, industry standards, and customer requirements allows us to deliver solutions that meet and exceed expectations.
3. Reputation for exceeding expectations
We're committed to exceeding customer expectations in every aspect of our business. Our reputation for exceptional service, quality products, and reliable support sets us apart as a trusted partner in the industry.
4. Customer-centric approach
We genuinely care about our customers and are relentless in solving their problems. Our flexible and agile approach allows us to adapt to our customers' evolving needs and provide customised solutions including inventory management and custom fasteners.
5. Product range breadth & depth
As a one-stop shop for fasteners and industrial supplies, we offer a comprehensive range of products to meet diverse requirements. With our easy-to-use product catalogue and website, customers can find the exact product they need, precisely when they need it.
6. Trusted, quality-assured supply chain
We have built a trusted and quality-assured supply chain that ensures the reliability and consistency of our products. By partnering with reputable suppliers and implementing stringent quality control measures, we guarantee the highest standards of quality and performance.
7. Dependable
Customers rely on us for dependable service and support across our nationwide network of branches. Our commitment to reliability means that customers can trust us to deliver on our promises, every time.
8. Honest & professional
Integrity and professionalism are at the core of our business values. We conduct ourselves with honesty, transparency, and integrity in all our interactions, earning the trust and respect of our customers.
9. Industry-leading DIFOT
We take great pride in our DIFOT (Delivery In Full, On Time) performance. Our large stock holdings, efficient logistics, and distribution network ensure that orders are delivered accurately and promptly, minimising downtime and maximising customer satisfaction.
10. Australian owned business
As an Australian-owned family business, we are deeply committed to supporting the local economy and serving the needs of Australian industries. Our roots in the community reinforce our dedication to providing exceptional products and services tailored to Australian customers.
Highlights...
- 100% Australian owned family business
- 300+ Technical experts
- 75k+ Product SKUs
- 13 Branches nationwide
- 2,000+ Orders DIFOT every day
- $25m+ Stock holdings
If you would like to open an account with us, please apply online or if you would like to speak with a sales representative, please contact your nearest branch to enquire for more information or to place an order.